[ FreeCourseWeb.com ] Udemy - ITIL 4 Foundation Certification Exam Training

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~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities.mp4 55.3 MB
~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model.mp4 50.3 MB
~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training.mp4 48.8 MB
~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty.mp4 33.2 MB
~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders.mp4 32.5 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology.mp4 29.5 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes.mp4 28.1 MB
~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management.mp4 25.3 MB
~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview.mp4 24.7 MB
~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management.mp4 24.1 MB
~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management.mp4 24.0 MB
~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value.mp4 22.5 MB
~Get Your Files Here !/1. Introduction/3. About ITIL.mp4 21.2 MB
~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services.mp4 21.0 MB
~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate.mp4 20.4 MB
~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management.mp4 20.1 MB
~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management.mp4 20.1 MB
~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management.mp4 19.5 MB
~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management.mp4 18.0 MB
~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk.mp4 17.6 MB
~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management.mp4 17.3 MB
~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback.mp4 16.9 MB
~Get Your Files Here !/4. The ITIL Service Value System/11. Governance.mp4 16.9 MB
~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management.mp4 16.7 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers.mp4 16.3 MB
~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships.mp4 16.0 MB
~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management.mp4 15.9 MB
~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility.mp4 15.3 MB
~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management.mp4 14.6 MB
~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value.mp4 14.6 MB
~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical.mp4 14.4 MB
~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management.mp4 14.2 MB
~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement.mp4 14.2 MB
~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management.mp4 14.2 MB
~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework.mp4 14.1 MB
~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management.mp4 14.1 MB
~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing.mp4 14.0 MB
~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management.mp4 13.3 MB
~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management.mp4 13.0 MB
~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are.mp4 12.9 MB
~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation.mp4 12.9 MB
~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis.mp4 12.7 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People.mp4 12.5 MB
~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview.mp4 12.4 MB
~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management.mp4 12.2 MB
~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management.mp4 12.0 MB
~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction.mp4 11.8 MB
~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design.mp4 11.6 MB
~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management.mp4 11.5 MB
~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management.mp4 11.5 MB
~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management.mp4 11.5 MB
~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control.mp4 11.5 MB
~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management.mp4 11.5 MB
~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management.mp4 10.6 MB
~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management.mp4 10.5 MB
~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management.mp4 10.0 MB
~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting.mp4 9.3 MB
~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management.mp4 9.3 MB
~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction.mp4 8.3 MB
~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically.mp4 8.3 MB
~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview.mp4 8.2 MB
~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management.mp4 8.0 MB
~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview.mp4 7.8 MB
~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management.mp4 7.2 MB
~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview.mp4 5.8 MB
~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles.mp4 5.0 MB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-2.pdf 3.5 MB
~Get Your Files Here !/5. ITIL Management Practices/Exam-3-with-Answers-and-Explanations.pdf 1.6 MB
~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-The-6-Activities.pdf 1.3 MB
~Get Your Files Here !/1. Introduction/Introduction-to-IT-Service-Management.pdf 738.0 KB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-3.pdf 439.4 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-1.pdf 418.1 KB
~Get Your Files Here !/4. The ITIL Service Value System/The-Continual-Improvement-Model.pdf 400.7 KB
~Get Your Files Here !/1. Introduction/About-ITIL.pdf 388.3 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-1-Answers-and-Explanations.pdf 374.2 KB
~Get Your Files Here !/1. Introduction/The-structure-and-benefits-of-the-ITIL-4-framework.pdf 336.6 KB
~Get Your Files Here !/2. Concepts of Service Management/Outcomes-Costs-Risks-and-Utility-Warranty.pdf 322.0 KB
~Get Your Files Here !/2. Concepts of Service Management/Value-and-Value-Co-Creation.pdf 277.5 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Continuity-Management.pdf 270.0 KB
~Get Your Files Here !/4. The ITIL Service Value System/The-Service-Value-System-Overview.pdf 265.2 KB
~Get Your Files Here !/2. Concepts of Service Management/Concepts-of-Service-Management-Intro.pdf 264.9 KB
~Get Your Files Here !/2. Concepts of Service Management/Organizations-Service-providers-Service-consumers-and-other-stakeholders.pdf 250.4 KB
~Get Your Files Here !/2. Concepts of Service Management/Products-and-Services.pdf 228.3 KB
~Get Your Files Here !/4. The ITIL Service Value System/Governance.pdf 227.3 KB
~Get Your Files Here !/5. ITIL Management Practices/-80-Questions-with-Answers-Batch-1.pdf 226.9 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/The-Four-Dimensions-of-Service-Management-Intro.pdf 220.7 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-2-Answers-and-Explanations.pdf 215.2 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Risk-Management.pdf 196.5 KB
~Get Your Files Here !/5. ITIL Management Practices/Exam-2.pdf 193.0 KB
~Get Your Files Here !/4. The ITIL Service Value System/The-Guiding-Principles-Overview.pdf 192.5 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Portfolio-Management.pdf 177.0 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Level-Management.pdf 174.7 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Relationship-Management.pdf 174.5 KB
~Get Your Files Here !/5. ITIL Management Practices/ITIL-Management-Practices-Overview.pdf 173.9 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Value-Streams-Processes.pdf 170.3 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Knowledge-Management.pdf 163.6 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-InfoSec-Management.pdf 161.6 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Problem-Management.pdf 161.3 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Desk.pdf 148.5 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Request-Management.pdf 146.1 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Supplier-Management.pdf 140.8 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Release-Management.pdf 138.9 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-3-Progress-Iteratively-With-Feedback.pdf 138.4 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Information-and-Technology.pdf 136.2 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Partners-Suppliers.pdf 136.1 KB
~Get Your Files Here !/2. Concepts of Service Management/Service-Relationships.pdf 134.3 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-2-Start-Where-You-Are.pdf 131.5 KB
~Get Your Files Here !/4. The ITIL Service Value System/Opportunity-Demand-and-Value.pdf 126.0 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Incident-Management.pdf 123.6 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-6-Keep-it-Simple-and-Practical.pdf 122.8 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Availability-Management.pdf 122.8 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-7-Optimize-and-Automate.pdf 121.8 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-4-Collaborate-and-Promote-Visibility.pdf 121.4 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Capacity-and-Performance-Management.pdf 119.9 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Workforce-and-Talent-Management.pdf 117.6 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Monitoring-and-Event-Management.pdf 117.6 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Project-Management.pdf 117.1 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Service-Financial-Management.pdf 116.6 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Measurement-and-Reporting.pdf 115.1 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Strategy-Management.pdf 113.1 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-1-Focus-on-Value.pdf 111.9 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Organizational-Change-Management.pdf 108.7 KB
~Get Your Files Here !/4. The ITIL Service Value System/Continual-Improvement-Overview.pdf 108.1 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Continual-Improvement.pdf 104.2 KB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Software-Development-and-Management.pdf 104.2 KB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Deployment-Management.pdf 101.3 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Validation-and-Testing.pdf 101.1 KB
~Get Your Files Here !/5. ITIL Management Practices/Technical-Management-Practices-Infrastructure-and-Platform-Management.pdf 100.9 KB
~Get Your Files Here !/5. ITIL Management Practices/General-Management-Practices-Architecture-Management.pdf 100.1 KB
~Get Your Files Here !/4. The ITIL Service Value System/Continual-improvement-and-the-guiding-principles.pdf 99.8 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-IT-Asset-Management.pdf 98.2 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Change-Control.pdf 97.6 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Design.pdf 97.2 KB
~Get Your Files Here !/4. The ITIL Service Value System/Service-Value-Chain-Overview.pdf 97.1 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Business-Analysis.pdf 94.9 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Configuration-Management.pdf 90.3 KB
~Get Your Files Here !/5. ITIL Management Practices/Service-Management-Practices-Service-Catalogue-Management.pdf 90.3 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/Organizations-and-People.pdf 85.6 KB
~Get Your Files Here !/4. The ITIL Service Value System/Guiding-Principle-5-Think-and-Work-Holistically.pdf 80.9 KB
~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities-en_US.srt 12.9 KB
~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model-en_US.srt 10.1 KB
~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty-en_US.srt 6.3 KB
~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders-en_US.srt 5.9 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes-en_US.srt 5.7 KB
~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value-en_US.srt 5.2 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology-en_US.srt 5.1 KB
~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management-en_US.srt 4.9 KB
~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management-en_US.srt 4.4 KB
~Get Your Files Here !/1. Introduction/3. About ITIL-en_US.srt 4.3 KB
~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview-en_US.srt 4.2 KB
~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management-en_US.srt 4.1 KB
~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management-en_US.srt 3.9 KB
~Get Your Files Here !/5. ITIL Management Practices/8. General Management Practices Portfolio Management-en_US.srt 3.8 KB
~Get Your Files Here !/4. The ITIL Service Value System/7. Guiding Principle #4 Collaborate and Promote Visibility-en_US.srt 3.8 KB
~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management-en_US.srt 3.8 KB
~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management-en_US.srt 3.8 KB
~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate-en_US.srt 3.7 KB
~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk-en_US.srt 3.7 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/4. Partners and Suppliers-en_US.srt 3.6 KB
~Get Your Files Here !/5. ITIL Management Practices/2. General Management Practices Architecture Management-en_US.srt 3.4 KB
~Get Your Files Here !/4. The ITIL Service Value System/6. Guiding Principle #3 Progress Iteratively With Feedback-en_US.srt 3.4 KB
~Get Your Files Here !/4. The ITIL Service Value System/11. Governance-en_US.srt 3.3 KB
~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management-en_US.srt 3.1 KB
~Get Your Files Here !/5. ITIL Management Practices/15. General Management Practices Workforce and Talent Management-en_US.srt 3.1 KB
~Get Your Files Here !/2. Concepts of Service Management/5. Service Relationships-en_US.srt 3.0 KB
~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services-en_US.srt 3.0 KB
~Get Your Files Here !/5. ITIL Management Practices/7. General Management Practices Organizational Change Management-en_US.srt 2.9 KB
~Get Your Files Here !/5. ITIL Management Practices/30. Service Management Practices Service Level Management-en_US.srt 2.9 KB
~Get Your Files Here !/4. The ITIL Service Value System/2. Opportunity, Demand and Value-en_US.srt 2.8 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/2. Organizations and People-en_US.srt 2.8 KB
~Get Your Files Here !/5. ITIL Management Practices/3. General Management Practices Continual improvement-en_US.srt 2.8 KB
~Get Your Files Here !/5. ITIL Management Practices/4. General Management Practices InfoSec Management-en_US.srt 2.8 KB
~Get Your Files Here !/5. ITIL Management Practices/20. Service Management Practices Incident Management-en_US.srt 2.8 KB
~Get Your Files Here !/5. ITIL Management Practices/33. Technical Management Practices Deployment Management-en_US.srt 2.7 KB
~Get Your Files Here !/5. ITIL Management Practices/31. Service Management Practices Service Request Management-en_US.srt 2.7 KB
~Get Your Files Here !/5. ITIL Management Practices/12. General Management Practices Service Financial Management-en_US.srt 2.7 KB
~Get Your Files Here !/5. ITIL Management Practices/19. Service Management Practices Change Control-en_US.srt 2.6 KB
~Get Your Files Here !/4. The ITIL Service Value System/9. Guiding Principle #6 Keep it Simple and Practical-en_US.srt 2.6 KB
~Get Your Files Here !/5. ITIL Management Practices/10. General Management Practices Relationship Management-en_US.srt 2.6 KB
~Get Your Files Here !/5. ITIL Management Practices/23. Service Management Practices Problem Management-en_US.srt 2.5 KB
~Get Your Files Here !/2. Concepts of Service Management/2. Value and Value Co-Creation-en_US.srt 2.4 KB
~Get Your Files Here !/4. The ITIL Service Value System/5. Guiding Principle #2 Start Where You Are-en_US.srt 2.4 KB
~Get Your Files Here !/5. ITIL Management Practices/17. Service Management Practices Business Analysis-en_US.srt 2.4 KB
~Get Your Files Here !/5. ITIL Management Practices/25. Service Management Practices Service Catalogue Management-en_US.srt 2.3 KB
~Get Your Files Here !/5. ITIL Management Practices/32. Service Management Practices Service Validation and Testing-en_US.srt 2.3 KB
~Get Your Files Here !/5. ITIL Management Practices/28. Service Management Practices Service Design-en_US.srt 2.3 KB
~Get Your Files Here !/5. ITIL Management Practices/34. Technical Management Practices Infrastructure and Platform Management-en_US.srt 2.3 KB
~Get Your Files Here !/5. ITIL Management Practices/21. Service Management Practices IT Asset Management-en_US.srt 2.2 KB
~Get Your Files Here !/5. ITIL Management Practices/9. General Management Practices Project Management-en_US.srt 2.2 KB
~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training-en_US.srt 2.2 KB
~Get Your Files Here !/4. The ITIL Service Value System/3. The Guiding Principles Overview-en_US.srt 2.2 KB
~Get Your Files Here !/5. ITIL Management Practices/6. General Management Practices Measurement and Reporting-en_US.srt 2.1 KB
~Get Your Files Here !/1. Introduction/4. The structure and benefits of the ITIL 4 Framework-en_US.srt 2.1 KB
~Get Your Files Here !/5. ITIL Management Practices/18. Service Management Practices Capacity and Performance Management-en_US.srt 2.0 KB
~Get Your Files Here !/5. ITIL Management Practices/26. Service Management Practices Service Configuration Management-en_US.srt 2.0 KB
~Get Your Files Here !/5. ITIL Management Practices/24. Service Management Practices Release Management-en_US.srt 1.9 KB
~Get Your Files Here !/3. The Four Dimensions of Service Management/1. The Four Dimensions of Service Management Introduction-en_US.srt 1.9 KB
~Get Your Files Here !/5. ITIL Management Practices/5. General Management Practices Knowledge Management-en_US.srt 1.6 KB
~Get Your Files Here !/2. Concepts of Service Management/1. Concepts of Service Management Introduction-en_US.srt 1.6 KB
~Get Your Files Here !/4. The ITIL Service Value System/8. Guiding Principle #5 Think and Work Holistically-en_US.srt 1.6 KB
~Get Your Files Here !/5. ITIL Management Practices/35. Technical Management Practices Software Development and Management-en_US.srt 1.5 KB
~Get Your Files Here !/4. The ITIL Service Value System/14. Continual Improvement Overview-en_US.srt 1.5 KB
~Get Your Files Here !/4. The ITIL Service Value System/12. Service Value Chain Overview-en_US.srt 1.4 KB
~Get Your Files Here !/5. ITIL Management Practices/1. ITIL Management Practices Overview-en_US.srt 1.2 KB
~Get Your Files Here !/4. The ITIL Service Value System/16. Continual Improvement and The Guiding Principles-en_US.srt 993 bytes
~Get Your Files Here !/Bonus Resources.txt 357 bytes
Get Bonus Downloads Here.url 183 bytes

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