[ DevCourseWeb.com ] Udemy - Customer Success Management - Basics To Advanced
File List
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/17 - Third Parties and Project Status.mp4 171.0 MB
- ~Get Your Files Here !/5 - Practical CSM Framework Phase 2 Commitment/20 - Communicating with the Customer.mp4 165.0 MB
- ~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/26 - WHAT IS ADOPTION ALL ABOUT.mp4 162.9 MB
- ~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/24 - Information for Onboarding.mp4 148.2 MB
- ~Get Your Files Here !/3 - CUSTOMER SUCCESS MANAGEMENT TASKS TOOLS AND TECHNIQUES/8 - THE RAPAE TASK MODELA WAY TO CATEGORIZE CSM ACTIVITIES.mp4 107.7 MB
- ~Get Your Files Here !/1 - AN OVERVIEW OF THE CUSTOMER Success Managers Role/1 - WHAT IS MEANT BY CUSTOMER SUCCESS.mp4 106.2 MB
- ~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/31 - STEP 3 CREATE IMPACTED GROUPS.mp4 99.7 MB
- ~Get Your Files Here !/5 - Practical CSM Framework Phase 2 Commitment/21 - Developing a Stakeholder Management Strategy.mp4 90.8 MB
- ~Get Your Files Here !/1 - AN OVERVIEW OF THE CUSTOMER Success Managers Role/3 - WHERE DO CSMS FIT WITHIN THE WIDER ORGANIZATIONAL STRUCTURE.mp4 85.3 MB
- ~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/32 - STEP 5 DETERMINE COMMUNICATION TRAINING AND SUPPORT REQUIREMENTS.mp4 78.4 MB
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/11 - What Is Phase 1 Preparation All About.mp4 75.4 MB
- ~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/27 - UNDERSTANDING IMPACTED USERS.mp4 72.9 MB
- ~Get Your Files Here !/3 - CUSTOMER SUCCESS MANAGEMENT TASKS TOOLS AND TECHNIQUES/9 - UNDERSTANDING THE CRITICAL PATH.mp4 68.1 MB
- ~Get Your Files Here !/1 - AN OVERVIEW OF THE CUSTOMER Success Managers Role/2 - TREATING YOUR CUSTOMER AS YOUR BUSINESS PARTNER.mp4 59.1 MB
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/14 - Customer Information.mp4 57.7 MB
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/16 - CSM Outcome Requirements.mp4 55.4 MB
- ~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/33 - STEP 5 DETERMINE COMMUNICATION TRAINING AND SUPPORT REQUIREMENTS.mp4 51.9 MB
- ~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/23 - Generic and Customized Onboarding Models.mp4 49.6 MB
- ~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/28 - RESEARCH TECHNIQUES.mp4 47.0 MB
- ~Get Your Files Here !/2 - Readiness for Customer Success Management/6 - What Assets and Resources Are Available to Help You.mp4 46.0 MB
- ~Get Your Files Here !/3 - CUSTOMER SUCCESS MANAGEMENT TASKS TOOLS AND TECHNIQUES/10 - GETTING IN FRONT OF SENIOR MANAGEMENT AND C LEVEL CUSTOMER STAKEHOLDERS.mp4 44.2 MB
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/12 - Accessing Information.mp4 42.2 MB
- ~Get Your Files Here !/2 - Readiness for Customer Success Management/5 - What Is Your Role in Helping to Fulll Your Organizations CSM Strategy.mp4 37.9 MB
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/18 - Tools for PCSMF Phase 1 Preparation.mp4 34.5 MB
- ~Get Your Files Here !/7 - PRACTICAL CSM FRAMEWORK PHASE 4 ADOPTION PLANNING PART 1CONCEPTS/29 - CSM INVOLVEMENT IN ADOPTION RESEARCH.mp4 33.7 MB
- ~Get Your Files Here !/8 - PRACTICAL CSM FRAMEWORK STAGE 4 ADOPTION PLANNING PART 2IMPLEMENTATION/30 - STEP 1 DETERMINE ADOPTION REQUIREMENTS.mp4 32.4 MB
- ~Get Your Files Here !/2 - Readiness for Customer Success Management/7 - How Will You Plan and Manage Your Time.mp4 30.6 MB
- ~Get Your Files Here !/5 - Practical CSM Framework Phase 2 Commitment/19 - What Is Commitment All About.mp4 29.7 MB
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/15 - Initiative Information and Customer Outcome Requirements.mp4 27.9 MB
- ~Get Your Files Here !/2 - Readiness for Customer Success Management/4 - What Is Your Organizations Customer Success Strategy.mp4 27.8 MB
- ~Get Your Files Here !/4 - Practical CSM Framework Phase 1 Preparation/13 - Internal Handover.mp4 27.7 MB
- ~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/25 - Tools for PCSMF Phase 3 Onboarding.mp4 24.0 MB
- ~Get Your Files Here !/6 - Practical CSM Framework Phase 3 Onboarding/22 - What Is PCSMF Phase 3 Onboarding All About.mp4 13.7 MB
- ~Get Your Files Here !/Bonus Resources.txt 386 bytes
- Get Bonus Downloads Here.url 182 bytes
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